patients’ experiences

My 3 year old daughter fractured two bones in her foot and Dan Klepacz got her a brace and made sure we had what we needed to get her mobile again. They wait time was very short as well and we got in and out very smoothly.

my recovery from hip replacement surgery was quicker than I thought it would be! After I “graduated” from therapy at Premier Bone and Joint Center, I have continued with their program at home and Eppson Centers exercise equipment. I haven’t felt this good in 4 years!”

I was treated with professionalism, pleasantness, and competence. I was heard. I was treated. I was advised. I was told they would be there if I needed anything. And the pain stopped. I’ve been great ever since.”

as I am usually a bit down, and a little negative. Once I enter the building, I receive smiles and and a friendly "good morning" from the front desk, and then greeted by Jordan with a grin and a “let's get you better” attitude. His positivity and exuberance is "catching”. He is fun to visit with and carry on conversations with while manipulating the knee and surrounding tissues.”

ended up going to premier for care. My doctor was Levene and he was great, but the physical therapy side of Premier is also extremely important. They are the people who are going to attentively care and help you on a regular basis. I am there twice a week for months - so far, 4 months. The front desk ladies; Penny, Marcella and Avery are so kind and greet me every time. They are very good at making you feel welcome in such a difficult time. My Physical therapists, Jordan and Amanda, also do an amazing job on making me feel better about my injury. They are practically mental health therapists as well as physical therapists. I’m so incredibly grateful for the incredible people I get to work with twice a week. Thank you Premier!!!

at Premier Bone and Joint Centers. They care about you as a patient as well as a person. I am seen at my exact appointment time and have never had to wait! Dr. Bienz and his assistant Mary are absolutely amazing!! I have received the best care ever!

Thank you Premier Bone and Joint Center. You're AMAZING!”

and making me feel really comfortable during the whole process!"

how everyone took the time to put my mind at ease. Thank you!"

that such a facility with doctors and staff exists in Laramie."

and I have recommended Premier Bone & Joint Centers to several friends. Very professional and everyone was nice to work with. Thanks!”

to my family and friends. You provide excellent care physically and emotionally. This is the best care all the way around.”

my MRI, X-Rays, my appointtment, and finally my epidural all in the same day (day after I called). Saved me returning multiple times (4-hour round trip!).”

The morning before surgery I was crying but walked out laughing. I don’t know how to tell the staff how much I loved my experience. I love you guys! You are amazing people. I have told everyone how amazing Premier Bone & Joint is and that they shouldn’t go anywhere else."

and the entire office and surgery staff. I sincerely appreciate the care I received before, during and after my knee surgery. I can truly say that the customer service and professionalism was so welcoming and reassuring! I will definitely refer Premier Bone & Joint."

for working with us on this bill, I know it has been a year and I’m just getting it paid off this month. I never once got phone calls or letters in the mail regarding my past due balance and monthly payments were always entered correctly. We are self-employed and uninsured and many doctors are not willing to work with patients to pay off bills, and often send them off to a collection service. Thank you for your kindness."